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March 30, 2020

As we all do our part to try and limit the spread of COVID-19, more businesses are choosing not to accept cash to limit potential exposure.

The Bank recognizes that these measures are being taken with the safety and well-being of both staff and consumers in mind. We all need to be doing what we can to reduce the risks.

You may not be aware that refusing cash purchases outright will put undue burden on the people who depend on cash and have limited payment options. In these trying times, we sincerely hope that as business leaders you will provide Canadians with the goods and services they need – now is not the time to turn them away.

It’s important to keep in mind that the risks posed from handling cash are no greater than those posed by touching other common surfaces like doorknobs, kitchen counters, handrails, etc. Front-line staff handling cash should follow the public health guidelines on COVID-19 and wash their hands often, as they would do for other activities.

 
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First of all, our family wants to thank you all for your efforts on social distancing and also for your many kind words of support for our “Flatten the Curve” Hand/Surface Sanitizer initiative.  We would also like to thank the other amazing businesses that are supporting our production of this product through their donations of key components and logistics surrounding the production and distribution of this essential product. (Universal Packaging for bottles, Peller Estates for help with the alcohol, Univar Solutions for peroxide, Speedpro Signs Vernon and Wayside Press for the labels). We couldn’t do it alone without their generous support! #localheroes  At this time (and over the next few days) we are really overwhelmed trying to keep up with production and distribution of our alcohol-based sanitizer to the hundreds of emergency front-line medical workers, care homes, homeless shelters and other essential service sectors ranging from ambulance to public utilities and social outreach workers. 
Our plan is to focus directly on these as phase one, then by Wednesday this week we will be in a position to open this up to other sectors and also directly to the public.  We are providing this 100% free of charge to the collective pandemic response effort and are trying our best to help as many as possible, please be patient as we try to focus on those that are most urgently affected and most at risk.
At our public release, Wednesday, this will also be free of charge to our wonderful Okanagan community, but we are going to try to see if we can pay it forward to create an even bigger positive social impact. We will ask that everyone wishing to pick up a personal bottle of our “Flatten the Curve” sanitizer “pay the kindness forward” in any way they can.
We kindly ask the following:

1.  Please only take the volume of sanitizer that you require to keep yourself and your loved ones safe.
2.  Please let anyone you know in the local area who is a front-line medical or essential service worker to reach out to us so that we can help them out first. Our staff are being true heroes and are doing their best to produce more every single day, but if you are able to self isolate and are not imminently at direct risk please allow us to service those that are first.
3.  Please call ahead if possible to check on supply as daily volumes fluctuate.
4.  Please be understanding that we are trying our best and a little patience might be necessary.
5.  If you yourself are sick please do not come in personally but ask someone healthy to pick up some for you.  If our family and staff get sick we will not be able to continue producing.
6.  When picking up your sanitizer please be mindful that social distancing is a necessary requirement for all of us.  Give everyone a little space, and please don’t congregate on mass if you have to wait a bit for the sanitizer.  We will do our best to accommodate a safe environment for all at our end, but please help us out from your end too.

Please stay safe and self-distance out there people, and keep following us on FaceBook for updates on our “Flatten the Curve” sanitizer.


Thank you for your understanding and your patience.
Wishing you all the best of health during this stressful time,
The Dyck Family and Staff at Okanagan Spirits Craft Distillery

We are not usually in the "Hand/Surface Sanitizer Business" but these are extraordinary times.  

The first line of defense against this virus is protection against its spread and for that we need:

1.  Social distancing and self isolation where required.
2.  Regular hand washing and stop touching your face.
3.  Hand and surface sanitizers to kill the virus if and when it gets on surfaces or hands where it can easily be spread.

This is where we come in!  The main ingredient in hand and surface sanitizers that kills viruses and germs is alcohol, and since we're distillers, we LOVE to make alcohol.  We would much prefer to put this alcohol into barrels and make world-class whiskies and gins, but we've decided, for now, to do battle against COVID-19.

Our hand/surface sanitizer is made per the WHO recommended guidelines and is essentially comprised of our alcohol at 70% (and yes it is denatured so that it is no longer drinkable), and then to this denatured alcohol we add small volumes of hydrogen peroxide.  We are not adding thickeners or aloe vera at this time since we are not in the business of making people's hands soft, and we don't want anything to interfere with the alcohol's efficacy. The spray format allows for more versatility of use.

Before you ask: it is safe on the skin, but do not spray it in your eyes or try to drink it.  If you want something to drink, we have lots of other great-tasting options for you.
 

Stay safe out there everyone and look out for one another!

 
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The MRFA has launched a Blog intended as a resource for the restaurant and food service industry during the COVID-19 crisis. Please click on the button below to view our most recent Blog post on the considerations restaurants should take in regards to closing or limiting the services offered in your establishments. 

During this time, the MRFA is opening up our emailing list to non-members and making our new Blog posts public. We do this with the hope that the more information is shared throughout our industry, the better we can weather this storm together. We are dedicated to providing information and resources as they become available.

Please encourage your colleagues and other food service industry professionals to visit our site and sign up for our emailing list, view our blog, engage with us on social media, and share information with us so that we may in turn share information with everyone in our industry. 

If you have information you believe we should share, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or 204-783-9955.

 
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Restaurants Canada urges government at all levels across the country to take more immediate action on recommendations

TORONTO, March 20, 2020 (GLOBE NEWSWIRE) -- A Restaurants Canada survey of foodservice businesses across the country has revealed many are considering closing down permanently in the wake of COVID-19.

Facing a new reality of little-to-no income without a clear end date in sight, more than 90 per cent of respondents said they are very worried about the next three months. Most said they need help from government.

“Our immediate priority is to maintain liquidity for foodservice businesses, who employ 1.2 million workers across the country,” said Shanna Munro, Restaurants Canada President and CEO. ”We commend the necessary actions that various levels of government have taken to keep Canadians safe and are encouraged by measures announced so far to mitigate the disruptive economic impacts of COVID-19. Given the devastating losses that most restaurants have experienced and are anticipating, they urgently need more immediate support to continue serving their communities during this crisis and beyond.”

On behalf of the country’s more than 90,000 foodservice establishments, Restaurants Canada recommends strengthening relief in the following areas so that restaurants can survive the unprecedented challenges they’re facing:

  • Loans and mortgages: Further coordination with the banking sector is needed to make more flexible arrangements readily available, including payment-free periods.
  • Rent: Flexible arrangements are needed from landlords to allow for payment-free periods. Foodservice operators are looking for a coordinated effort led by government, coupled with no-eviction orders from municipalities to relieve pressure.
  • Taxes: More flexibility as well as a certain level of relief on sales tax payments are needed, as deferrals may contribute to long-term challenges. Flexibility and relief are also critically needed on property taxes at the municipal level.
  • Labour: Increased assistance is needed from government to avoid laying off staff during periods of little-to-no revenue. More information and support is also needed to help staff who are temporarily out of work access benefits.

“Every day we continue to hear incredible stories about how foodservice operators and our supply chain partners are supporting their communities through these extraordinary times,” added Munro. “We’re stronger together.”

Restaurants Canada is eager to continue collaborating with all levels of government toward more immediate solutions that will ensure foodservice businesses can continue to play a vital role for Canadians.

 
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March 18, 2020

To Our Valued Guests 


We at WOW Hospitality wish to inform you that we will be temporarily suspending operations to comply with current health recommendations during the COVID-19 outbreak in Canada.

As such, the following restaurants and concepts will be unavailable to the public commencing on the following dates:

529 Wellington Steakhouse - Suspends March 22 (currently honouring reservations)

Carne Italian Chophouse - Currently Suspended

Peasant Cookery - Currently Suspended

Prairie’s Edge - Currently Suspended

Masonic Memorial Centre - Currently Suspended

The New Millennium Centre - Currently Suspended

Celebrations Dinner Theatre - Currently Suspended, Reopens April 20

Jubilations Dinner Theatre (Edmonton, AB) - Currently Suspended, Reopens April 10

Jubilations Dinner Theatre (Calgary, AB) - Currently Suspended, Reopens April 17

Aussie Rules Piano Bar (Calgary, AB) - Currently Suspended, Reopens April 17

We will be monitoring the situation closely, and when it's safe for our guests and team members, we will reopen our restaurants and continue to provide the outstanding service and food that you've come to expect from us. 

Mercy Me! Nashville Chicken

and

Fuel Functional Foods

are currently OPEN!

 

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